Privacy Statement

Lodge Service / Lodge Selector is responsible for the processing of personal data as outlined in this privacy statement.

Contact Information

www.lodgeservice.nl
www.lodgeselector.nl

 

The Data Protection Officer for Lodge Service / Lodge Selector is Jacqueline Smith. She can be reached via jacqueline.smith@lodgeservice.nl or by phone at +31 29 445 87 95. Our address is Rigelstraat 1, 1223 AR Hilversum.

Personal Data We Process

Lodge Service / Lodge Selector processes your personal data when you use our services and/or when you provide it to us yourself. Below is an overview of the personal data we process:

  • Company name
  • First and last name
  • Gender
  • Address details
  • Phone number
  • Email address
  • Other personal data actively provided by you, for example, by creating a profile on this website, in correspondence, and by phone

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about website visitors under the age of 16, unless they have permission from parents or guardians. However, we cannot verify if a visitor is over 16. We therefore recommend that parents be involved in their children’s online activities to prevent data about children being collected without parental consent. If you believe that we have collected personal information about a minor without permission, please contact us at info@lodgeservice.nl, and we will delete this information.

Purpose and Legal Basis for Processing Personal Data

Lodge Service / Lodge Selector processes your personal data for the following purposes:

  • Processing payments
  • Sending our newsletter and/or promotional materials
  • Contacting you by phone or email when necessary to provide our services
  • Delivering goods and services to you
  • Lodge Service / Lodge Selector also processes personal data when we are legally obliged to do so, such as data required for our tax returns.

Automated Decision Making

Lodge Service / Lodge Selector does not make decisions with significant effects on individuals based solely on automated processing. These are decisions made by computer programs or systems without human involvement (e.g., an employee of Lodge Service / Lodge Selector). Lodge Service / Lodge Selector uses the following computer programs or systems: Twinfield, for processing invoices in our administration.

How Long We Retain Personal Data

Lodge Service / Lodge Selector does not retain your personal data longer than necessary to achieve the purposes for which your data is collected. We adhere to the statutory retention periods (tax authorities) for the following (categories) of personal data:

  • Company name, first and last name, gender, address details, phone number, email address
  • Other personal data actively provided by you, for example, by creating a profile on this website, in correspondence, and by phone

Sharing Personal Data with Third Parties

Lodge Service / Lodge Selector only provides data to third parties if necessary for the performance of our agreement with you or to comply with a legal obligation.

Cookies, or Similar Technologies

Lodge Service / Lodge Selector nly uses technical and functional cookies and analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember your preferences. We can also optimize our website with them. You can opt out of cookies by setting your internet browser not to store cookies. Additionally, you can delete any previously stored information through your browser settings.

Accessing, Correcting, or Deleting Data

You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or object to the processing of your personal data by our company and the right to data portability. This means that you can request us to send the personal data we hold about you in a computer file to you or another organization specified by you. If you wish to exercise your right to object and/or right to data portability or if you have other questions/comments about data processing, please send a specific request to info@lodgeservice.nl. To ensure that the request for access is made by you, we ask you to provide a copy of your identity document with the request. In this copy, please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) to protect your privacy. Lodge Service / Lodge Selector will respond to your request as soon as possible, but no later than four weeks. Lodge Service / Lodge Selector also wants to inform you that you have the possibility to lodge a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How We Secure Personal Data

Lodge Service / Lodge Selector takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe that your data is not properly secured or if there are indications of abuse, please contact us at: info@lodgeservice.nl

 

Last Version: March 2024